Privacy Policy
OpenTenderHub is a service operated by Sibasi Limited. Your personal data is handled under the Sibasi corporate privacy policy, which is the binding document for this site.
The policy that applies
Sibasi Limited is the data controller for OpenTenderHub. The corporate privacy policy sets out what we collect, why, how long we keep it, who we share it with, where it is stored, and the rights you can exercise over it. It applies in full to your use of this site.
Read the Sibasi Privacy PolicyWhat this means for procurement data
These points are specific to OpenTenderHub. They sit alongside the corporate policy and do not replace it — where the two could be read differently, the corporate policy governs.
Tender data is public information
The tender notices, awards and buyer records on OpenTenderHub are drawn from official government eGP portals, multilateral bodies and other public procurement sources. That material is public by law and by design. Aggregating it here does not make it ours, and we do not restrict your right to obtain the same records from their original publishers.
Your searches are yours
What you search for reveals your commercial strategy. We use search and alert activity to operate and improve the service — never to tell a competing vendor, or a buyer, what you are tracking or considering bidding on.
Vendor Passport documents
Prequalification documents you upload to a Vendor Passport are shared only with the buyers and processes you choose to submit them to. They are not published, sold, or used to build a public vendor directory without your instruction.
AI processing and third-party model providers
Several features — summarisation, requirement extraction, eligibility highlights, matching and risk flags — are built on large language models, some of them operated by third-party providers. To generate a result, tender text, documents you submit for analysis and the prompts you enter may be transmitted to those providers and processed on their infrastructure. Model output is generated, not retrieved: it can be wrong, and it is not a record of anything. Treat AI features as you would any external processor and do not paste material into them that you are not willing to have processed off our infrastructure. The corporate policy governs our processor arrangements; ask us and we will tell you which providers are in use for a given feature.
Opportunities published through us by third parties
Where a buyer, agent or other party chooses to publish an opportunity through OpenTenderHub, the organisational details, contact information and documents in that listing are supplied by them and published on their instruction. They are the source of that content and are responsible for its accuracy and for the lawfulness of any personal data it contains — we do not verify it. If a listing names you or contains your details and you want it corrected or removed, contact us and we will act on it.
Named individuals in public records
Public procurement notices sometimes name contact officers and, in award records, individual suppliers. Where a notice contains personal data we handle it under the corporate policy and applicable data-protection law, and we act on removal requests from the individual concerned.
Exercising your rights
To access, correct, export or delete your personal data, or to ask a question about how it is handled, contact [email protected]. The corporate policy explains the routes available to you and the timeframes we work to.