Terms of Service
OpenTenderHub is a service operated by Sibasi Limited. Your use of it is governed by the Sibasi corporate terms and conditions, together with the service-specific terms below.
Read this before you rely on anything here
- We do not vet the parties who post opportunities. Nobody has checked that a poster is who they say they are, that they are authorised to procure, or that the opportunity is real. Treat every listing as unverified.
- Verification is your responsibility. Check every notice against the issuing authority’s own publication and run your own due diligence on any counterparty before sending money, documents or personal data.
- AI output can be confidently wrong. Summaries, extracts and eligibility assessments are machine-generated and provided without warranty. Read the source document before acting.
- Errors and omissions excepted. The service is provided “as is”. To the extent the law allows, we do not accept liability for a missed deadline, a lost tender or a bad counterparty found through it.
The terms that apply
The corporate terms and conditions cover the contractual relationship — licensing, acceptable use, payment where applicable, liability, termination and governing law. They apply in full to your use of this site.
Read the Sibasi Terms & ConditionsService-specific terms
These terms are particular to a procurement-intelligence service. They sit alongside the corporate terms and do not replace them — where the two could be read differently, the corporate terms govern.
Aggregated data, not the official record
OpenTenderHub aggregates notices from official portals and other public sources. The issuing authority's own publication is always the authoritative version. Before you rely on a deadline, a requirement or an award, verify it against the source notice — we link to it for exactly that reason.
AI summaries are decision support, not advice
Summaries, requirement extracts, eligibility highlights, ideal-bidder profiles and risk flags are generated automatically. They can be incomplete or wrong. They are not legal, financial or bid advice, and a bid decision remains yours.
How our AI works, and how it fails
Parts of this service run on large language models and other machine-learning systems, some of them operated by third-party providers. These systems are probabilistic: they produce the most likely text for an input, not a verified fact. They can state something false with complete confidence, miss a requirement that is present, invent one that is not, mistranslate, misread a scanned or badly formatted document, or answer the same question differently on a different day. Their output is not deterministic and we do not warrant it. To provide these features, tender text and material you submit to them may be transmitted to third-party AI providers for processing. Never act on an AI-generated summary, extract, score or eligibility assessment without reading the underlying source document yourself.
Opportunities posted by third parties are not vetted
Buyers, agents and other users can publish opportunities through OpenTenderHub. We do not vet them. We do not verify the identity, legitimacy, solvency, licensing or authority of any party that posts an opportunity, and we do not confirm that an advertised opportunity is genuine, funded, lawfully issued, or that any contract will ever be awarded. Treat every listing as unverified. Vendor Passport verification, where a supplier has one, applies to that supplier only — it says nothing about anyone posting an opportunity. If we later publish verification information against a listing, it will state exactly which checks were carried out and will extend no further than those checks; it will never be a warranty of a party's honesty, financial standing, capacity or future conduct.
Verify before you act — the duty is yours
You are responsible for validating every opportunity and every counterparty before you commit anything. Confirm the notice against the issuing authority's own publication; confirm the buyer exists and is authorised to procure; and carry out whatever commercial, legal and financial due diligence your own risk appetite requires. Never send money, bid bonds, original documents or personal data to a party you have not independently verified. Where a listing carries no verification information, that absence is itself the signal to verify independently.
Where our data comes from
The corpus is assembled from two kinds of source. First, publicly available material — official government eGP portals, procuring-entity websites, gazettes, multilateral and donor portals and other openly published records — collected largely by automated means. Second, opportunities submitted directly by parties who choose to publish through us. We control neither. Public sources change format without notice, publish late, correct or withdraw notices silently, and sometimes go offline; direct publishers supply their own content and are responsible for its accuracy and lawfulness.
Errors and omissions excepted
The service and everything in it are provided on an "as is" and "as available" basis, and errors and omissions are excepted. To the fullest extent permitted by law we exclude all warranties, express or implied, as to accuracy, completeness, timeliness, fitness for a particular purpose and non-infringement, and we accept no liability for loss arising from an error, omission, delay, duplicate, misclassification, missing notice, withdrawn notice or inaccurate extract — including a bid not submitted, a deadline missed, a tender lost, a cost incurred in preparing one, or a contract entered into with a counterparty found through this service. Nothing in these terms excludes or limits liability for fraud or fraudulent misrepresentation, for death or personal injury caused by negligence, or for any statutory right or remedy — including under applicable consumer-protection or data-protection law — that cannot lawfully be excluded or limited. Where the law does not permit an exclusion, our liability is limited to the extent the law allows, as set out in the corporate terms.
No guarantee of completeness or availability
We gather from many portals, and those portals change format, go offline or publish late. We do not warrant that every relevant tender appears here, that it appears in time, or that the service is uninterrupted.
Acceptable use
Discovery is free for genuine users. Bulk scraping, resale of the aggregated corpus, or automated access that degrades the service for others is not permitted. Vendor Passport documents must be yours to submit and accurate.
No outcome is promised
Using OpenTenderHub does not improve, guarantee or influence the outcome of any procurement. We are not a party to any tender, we have no relationship with evaluating authorities, and we cannot expedite or affect an award.
Questions about these terms
Contact [email protected]. If you have found an inaccuracy in a tender record, tell us and we will correct or remove it — accuracy of the corpus matters more to us than volume.